Simmons Infant and Youth Furniture
Simmons Infant and Youth Crib MattressesPlanning your Nursery
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Q: Does Simmons operate stores, outlets, or distribution centers?
A: Our products are sold exlusively through retail stores. These include Babies ‘R’ Us, Burlington Coat Factory, and some specialty stores. Many of these stores have online stores in addition to their physical outlets. You may also search for a retailer near you by using our dealer search feature.

Q: Can I order a catalog?
A: The retail outlets mentioned above can show you our complete catalog and facilitate your purchases.

Q: If I have a defective mattress and it is still under warranty, how do I get a replacement?
A: Return your mattress to the store where it was purchased. If the manager deems it as factory defected, it will be replaced at no charge.

Q: How are Simmons products warranted and guaranteed from defects?
A: Simmons quality control practices are very thorough. While we do not have a written warranty, we stand behind our products and replace/repair any products with factory defects.

Q: What is the best way to clean my Simmons furniture?
A: Wood is best cleaned with a soft, damp cloth. Use a mild soap solution and avoid excess moisture.

Q: Is the paint on Simmons furniture safe for exposure to children?
A: The paint we use is safe, non-toxic, and lead-free.

Q: Help! My child got permanent marker on the headboard! What can I do?
A: Touch-up paint is available from Simmons. Click to e-mail customer service to order. If you choose to use other paint you happen to have handy, be sure it is safe, non-toxic, and lead-free.

Q: I have a hand-me-down crib. How do I know if it is safe for my child?
A: The older the crib, the more likely it does not conform to current safety standards. Be VERY CAREFUL not to use a crib that violates the following standards:

  • No screws, brackets, or other hardware should be missing, broken, loose, or improperly installed.
  • Cribs must be free of splinters and rough edges.
  • Paint must not be cracked or peeling.
  • Slats and spindles must be 2-3/8” apart or closer. Missing or loose slats or spindles are dangerous. Babies can be caught in larger gaps and become injured.
  • Corner posts must not extend more than 1/16” beyond the top of an end panel. Clothes can be caught on longer posts, choking a baby under his or her own weight.
  • Mattresses must fit snugly with no more than two fingers-width between any edge of the mattress and the sides of the crib. More space can act as a trap for your baby.
  • Headboards and footboards must not have cutout areas which can trap a baby’s head.

  • Simmons Juvenile Company, LLC * One Concourse Parkway, Suite 800 * Atlanta, GA 30328
    Phone 1-877-399-9397 * E-mail customerassistance@simmons.com